City of Goodyear

Utility Service Application

Please read and review the Utility Welcome Letter to ensure that you have the correct documents to set up your account. Then, complete this online form to begin service. Please note the required fields. Only completed forms will be accepted for submission and processed. You will receive a confirmation email if your application was submitted correctly.

Allow two (2) business days from the date of submission for processing. In order to process your application, the following are required:

CUSTOMER INFORMATION

Monday thru Friday Only

Must be received by 3PM that day and an additional $50 fee applies. Applications received after 3PM for next day activation also incur the $50 same day fee.
All accounts processed will be signed up for e-bill. If you wish to receive a paper bill, you can opt out of e-bill at the bottom of this form.
RENTERS: All names on the tenant line need to be provided on this application

Do not enter any credit card or social security information in this field. Please use the add applicant button to provide additional customer information.

PROPERTY OWNER

Owners: Escrow number and name of title company. If you purchased the property more than 3 months ago and are unsure of your escrow number, type "Landlord" into the escrow number box and provide the title company name. We will attempt to verify through Maricopa County Assessor's website. If we are unable to confirm you will be required to provide the escrow number.

Property Managers: Fully executed PMA must be provided with every submission. Select yes under property owner and type in "Property" and "Manager" into the escrow number and title company boxes.

Listing Agents: Listing assignment must be provided. Select yes under property owner and type in "Listing" and "Agent" into the escrow number and title company boxes.

RENTERS

TRASH CONTAINER INFORMATION

Each property is equipped with a set of cans. A beige trash and green recycle can. If this is a brand new home, we will automatically deliver a set of 95 gallon cans.

We offer 2 sizes: 65 gallon and 95 gallon. If you find the cans on-site do not meet your needs, please contact a customer service representative at 623-882-7887 to set up a size swap, delivery or removal of additional cans.

TERMINATE MY PREVIOUS GOODYEAR ACCOUNT

Monday thru Friday only
If you are a 'Sanitation Only' customer you must provide your Liberty Termination Confirmation Number. If you do not provide the confirmation number your account will remain active and this request will be deemed incomplete. Call Liberty Utilities to get the termination confirmation number: 623-935-9367.

DECLARATION

Your account will be charged a $200 deposit ($250.00 for commercial for 2" meters and smaller, $650.00 for 3" meters and larger) and a $60.00 activation fee and will be payable on your first bill for water/sewer accounts. If you are requesting same day service, your account will be charged an additional $50 same day fee. Any application that is received after 3 PM, will be processed the next day.

All deposits can be waived if a letter of credit from another utility company is received within 10 days of submitting your application. The letter of credit needs to show perfect payment history for a 12 month period within the last 18 months. If you cannot get a good letter of credit, enrolling in online auto-pay for 12 months and notifying the city can get the deposit waived. Attach letter of credit below (PDF only).

Sanitation Only customers - there is a $50 deposit and $50 activation fee which will appear on your first bill. Please allow 2 business days for processing to avoid additional fees.

If you are renting the home, a copy of the entire signed lease needs to be received by the City before your application can be processed. All persons on the lease must be listed on the application.

Property Managers please send PMA and Listing Agents send listing assignment.

Your application will be deemed complete once all the required information has been received by the City of Goodyear.

Required documents may be attached below or emailed to goodyearutilities@goodyearaz.gov. If you have any questions, please call 623-882-7887.

By submitting this, I declare under penalty of perjury under the laws of the State of Arizona that all of the information provided by me is true and accurate; I have the lawful authority to activate utility services for the address identified on the submittal; I am accepting all financial responsibility for the utilities account, and I agree that I will remain financially responsible for the utility account until I submit the Request to Stop Service form signed by me to the City Finance Department and the utility account has been paid in full.

I agree to pay the $60.00 activation fee for water/sewer/sanitation accounts; or the $50.00 activation fee for sanitation only accounts.

Attach Required Documentation

Do you have a lease, PMA or Letter of Credit to submit, upload your document(s) here. To upload multiple files, select all the files at the same time when choosing files.

A.R.S. § 9-495 [Effective September 24, 2022]
A. In any written communication between a city or town and a person, the city or town shall provide the name, telephone number and email address of the employee who is authorized and able to provide information about the communication if the communication does any of the following:
1. Demands payment of a tax, fee, penalty, fine or assessment.
2. Denies an application for a permit or license that is issued by the city or town.
3. Requests corrections, revisions or additional information or materials needed for approval of any application for a permit, license or other authorization that is issued by the city or town.
B. An employee who is authorized and able to provide information about any communication that is described in subsection A of this section shall reply within five business days after the city or town receives that communication.
C. A city or town shall print a notice of the requirements of this section on all applications for a permit, license or other authorization that is issued by the city or town.